An internal tool had the right data but the wrong structure. I redesigned it around how operations teams actually work.
View case studyDesigning a self-checkout product sellers would trust enough to collect payments through — then watching it get shelved before launch.
View case studyIntroducing bank transfers as a payment method for Nigerian merchants who didn't trust card payments.
View case studyReplacing four separate onboarding tools with one centralized KYC system across four countries.
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